Is this a permit, or an approval to use a route?
No. TruckMaps AU is guidance only and doesn't authorise any journey. Your permit or notice conditions and road signs always take priority. Treat sections shown as Restricted, No access or Not on mapped network as needing a permit or a local-access check before you travel them.
If the app shows no warnings, is the route cleared for my vehicle?
No. The checks read the rules NHVR publishes, much of it as free text, and the data can be incomplete or out of date. A route without a finding isn't cleared for your vehicle or load — check it against your notice and permit like any other route.
Which states and territories does it cover?
Maps and address search cover all of Australia. Vehicles, networks, routes and access come from the NHVR, so their coverage follows NHVR's National Network Map. The NHVR administers heavy-vehicle access in the states and territories under the Heavy Vehicle National Law: the ACT, New South Wales, Queensland, South Australia, Tasmania and Victoria.
Western Australia and the Northern Territory run their own heavy-vehicle access schemes, so for trips there check Main Roads WA or the NT Government as well.
Does it work offline?
Partly. Searching, route planning, rerouting and loading network data need a mobile or Wi-Fi connection. If you lose signal while driving, guidance carries on along your current route and the app tells you it's offline, but it can't reroute until the connection is back.
There are no offline map downloads, so parts of the map you haven't viewed yet may not show without signal. Plan your trip while you have coverage.
Why does the map sometimes switch to OpenStreetMap?
Google charges for every map load and address search. Free users share a monthly Google allowance, with daily limits to keep it fair. When a limit is reached — or Google isn't available — the app switches to OpenStreetMap and shows a short notice instead of blocking you. Routes, NHVR checks, hazards and navigation keep working, and Google Maps comes back when the limit resets. Pro subscribers get their own allowance.
Do I need an account?
Not for the free version. An account (email and password) is only needed to subscribe to Pro. Your vehicle, network choices, recent places and settings are saved on your device, not on our server.
What do I need to use it on my phone?
A current version of Chrome, Safari, Edge or Firefox with location turned on for truckmapau.com. Spoken guidance starts with one tap on GO. Some browsers can't keep the screen awake, and iPhone Safari can pause the page if you switch to another app, so keep TruckMaps AU on screen while you drive.
Is TruckMaps AU part of the NHVR?
No. TruckMaps AU uses NHVR's public data and services, but it isn't affiliated with or endorsed by the National Heavy Vehicle Regulator.